Service Advisor (Gurugram)

Service Advisor (Gurugram)

13 Nov
|
Big Boy Toyz
|
Gurugram

13 Nov

Big Boy Toyz

Gurugram

Job highlights

- This may include education,previous job experience,certifications and technical skills.
- Bachelor s degree or 3+ years service advising experience. Extensive knowledge of automotive industry and parts.
- Service Advisor qualifications and skills. Next,outline the required and preferred skills for your position
- Diploma required

BIGBOYTOYZ LTD. has recently opened a parts and service center to better serve our customers and to provide in-house warranty fulfillment on previous car sales. To ensure optimum customer service, we re hiring a Service Advisor to work one-on-one with our clients. Your job will be to advise customers on the available parts and service options when their vehicles need repairs.

Service Advisor responsibilities and duties The responsibilities and duties section is the most key part of the .

Greet customers when they arrive at the parts and service center and direct them to an available mechanic

- Consult with mechanics about necessary repairs and possible alternatives to expensive work
- Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options




- Answer questions about service outcome (after consulting with mechanic if necessary)
- Advise customers about warranty protections and potential cost savings
- Help customers decide between trading in a car and fixing it through our shop
- Manage and oversee the service center s workflow and scheduling
- Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up

Service Advisor qualifications and skills Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills.

Diploma required

- Bachelor s degree or 3+ years service advising experience
- Extensive knowledge of automotive industry and parts
- Excellent communication and organizational skills
- Ability to communicate equally well with mechanics, customers and senior management

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Service Advisor (Gurugram)
🏢 Big Boy Toyz
📍 Gurugram

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