Job highlights

- Bachelor s degree in Travel Tourism,Hospitality,or a related field
- This includes designing customized travel itineraries,providing visa and documentation support,handling high-value bookings,and ensuring an exceptional customer experience that aligns with the preferences and expectations of international clients. ","skill_Experience":"
- Preferred: . .

> Location: Mumbai / Ahmedabad Nikol Office

Department: Travel Tourism / GCM - Customer Relations Reports To: Sumeet / Ratna Shah

Job Summary:

The Senior Travel Consultant NRI Market will be responsible for managing and expanding travel services catering to Non-Resident Indian (NRI) clients. This includes designing customized travel itineraries, providing visa and documentation support, handling high-value bookings, and ensuring an exceptional customer experience that aligns with the preferences and expectations of international clients.

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Key Responsibilities:

- Manage end-to-end travel requirements for NRI clients (flights, hotels, tours, insurance, transport, etc.).
- Build solid relationships with existing and potential NRI customers through personalized service.
- Design tailor-made itineraries considering budget, preferences, and travel goals with help of Systems available at Flamingo.
- Coordinate with global suppliers, DMCs, airlines, and hotels for the best pricing and service delivery.
- Handle visa processing, documentation, and travel insurance support for clients.




- Provide expert advice on destinations, travel trends, and seasonal offers.
- Ensure compliance with company policies and industry regulations.
- Manage high-value bookings and ensure service excellence under tight deadlines.
- Understand client Requirement , his / her Travel style and sell him package which is best for them.
- Resolve client issues and complaints promptly and professionally.
- Prepare reports and insights on NRI market performance, bookings, and revenue.
- Knowledge of saber usage will be considered as a plus point.

Qualifications Skills:

- Bachelor s degree in Travel Tourism, Hospitality, or a related field.
- 5+ years of experience in travel consulting, with at least 2 years handling NRI or international markets.
- Strong knowledge of global destinations, airlines, and travel systems (Amadeus, Galileo, Sabre).
- Excellent communication and interpersonal skills (English fluency required; regional Indian languages a plus).
- Proven ability to manage VIP or high-net-worth clients.
- Sales-driven mindset with a focus on relationship management.
- Strong organizational and problem-solving skills.
- Ability to work independently and as part of a team.

Preferred:

- Experience working with clients based in the UAE, UK, USA, Canada, or Singapore.
- Familiarity with digital travel platforms, CRM systems, and online booking tools.
- Knowledge of various destinations and know how to make various itineraries.

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📌 Senior Travel Consultant - NRI (Mumbai)
🏢 Flamingo Transworld
📍 Mumbai