Designation : Senior SAP Basis Technical Operations Consultant

Experience : 7+ Years

Location : Mumbai, Bangalore and hyderabad

Qualification: Graduate

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We are looking for an experienced SAP Basis Technical Operations Consultant to manage and support SAP landscape operations, system administration, technical maintenance, production interfaces, and security activities. The role involves ensuring system availability, resolving technical issues, supporting upgrades and production changes, managing SAP interfaces, and maintaining operational documentation and compliance.

Key Responsibilities

1. SAP Basis Operations Administration (Mandatory)

- Perform daily SAP system health, availability, and performance monitoring.
- Monitor system capacity, background jobs, work processes, dumps, locks, and system logs.
- Troubleshoot and resolve SAP incidents and service requests through ServiceNow.
- Manage SAP user administration, access requests, role assignments, and periodic security reviews.
- Coordinate with application, infrastructure, database, and business teams for issue resolution.

1. SAP Technical Maintenance Upgrades (Mandatory)

- Support SAP kernel upgrades, Support Packages, and routine technical maintenance.
- Assist with technical planning, implementation, and readiness activities.
- Understand SAP landscape architecture, system dependencies, and maintenance procedures.
- Identify and document upcoming maintenance and upgrade requirements.

1. Infrastructure Support Documentation (Mandatory)

- Monitor SAP server health, disk utilization, capacity, and operating-system logs.
- Investigate infrastructure issues impacting SAP availability and performance.
- Maintain operational runbooks, troubleshooting procedures, escalation paths, and technical documentation.
- Participate in knowledge transfer,



shadowing, and reverse-shadowing activities.

1. SAP Interface Integration Support (Optional)

- Monitor and support 60+ production interfaces and scheduled processing.
- Troubleshoot interface failures, secure file transmission, and data-generation issues.
- Manage encryption keys and certificates, including periodic key updates.
- Recover, resend, and reprocess failed or historical files and validate successful processing.
- Coordinate with external partners and internal stakeholders for interface resolution.

1. BSI TaxFactory SAP HR Support ( Optional)

- Download and implement BSI regulatory and tax updates.
- Promote updates across SAP HR environments and coordinate testing.
- Validate payroll readiness and obtain business approvals before production deployment.
- Support production migrations and post-implementation validation.

1. Production Database Change Support ( Optional)

- Support SAP production configuration changes and technical modifications.
- Assist with database-related changes across PHR, PRD, and Diamond environments.
- Coordinate change implementation, technical dependencies, and post-change validation.
- Follow change management procedures and maintain audit documentation.

1. Infrastructure Support Documentation (Optional

- Monitor SAP server health, disk utilization, capacity, and operating-system logs.
- Investigate infrastructure issues impacting SAP availability and performance.




- Maintain operational runbooks, troubleshooting procedures, escalation paths, and technical documentation.
- Participate in knowledge transfer, shadowing, and reverse-shadowing activities. Must-Have Skills

- 7+ years of experience in SAP Basis administration and technical operations.
- Solid experience in SAP system monitoring, performance troubleshooting, and incident management.
- Hands-on experience in SAP user administration, roles, and authorization management.

- Experience with SAP kernel upgrades, Support Packages, and technical maintenance.
- Experience in SAP interface monitoring, file transfers, and issue resolution.
- Knowledge of SAP system logs, background jobs, work processes, dumps, and locks.

- Experience in production support, change management, and ServiceNow.
- Strong troubleshooting, coordination, and documentation skills. Good-to-Have Skills

- Experience with BSI TaxFactory and SAP HR/Payroll environments.
- Knowledge of SAP encryption, certificates, and secure file transfers (SFTP).
- Experience supporting multiple SAP production interfaces and external integrations.

- Exposure to SAP database administration and infrastructure/server monitoring.
- Experience with SAP landscape upgrades, technical migrations, and audit compliance.
- Knowledge of operating systems, server capacity monitoring, and infrastructure operations.

- Experience working with managed service providers and conducting knowledge transfers.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change.

Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior SAP Basis & Technical Operations Consultant (Hyderabad)
🏢 PrimeSoft Solutions
📍 Hyderabad