Salesforce Technical Architect – Service Cloud, CPQ & End-to-End Development (Contract, Remote)

Engagement type: Contract, remote

Duration: November 2026 – May 2027

Time zone: Must work in or overlap with EST hours

Seniority: Senior / Architect level

Allocation: Full time through December 2026. From January 2027, allocation may reduce to 50% (half-time). Rates are valid through the end of 2026 and may be revised for the reduced allocation.

About the role

We are looking for a Salesforce Technical Architect to own the technical design and end-to-end delivery of a Service Cloud, Sales Cloud and CPQ implementation. You will define the architecture and also build: Apex, LWC, integrations, data migration and release management. You will guide the delivery team and work directly with business and technical stakeholders.

Key responsibilities

Architecture and solution design

- Define the end-to-end solution architecture across Service Cloud, Sales Cloud and Salesforce CPQ, including the data model, security model, and automation and integration patterns.
- Review requirements and turn them into technical designs, user stories and build standards.
- Choose between declarative and programmatic approaches (Flow vs. Apex) and make sure designs stay within governor limits and scale.
- Run design and code reviews and set coding, testing and branching standards.

End-to-end development

- Build and oversee Apex (classes, triggers, batch, queueable), Lightning Web Components, Flows and SOQL/SOSL.
- Configure Service Cloud features: cases, queues, entitlements, Omni-Channel, knowledge and related settings.
- Configure and extend Salesforce CPQ: products, price books, bundles, pricing and quote rules.
- Write and enforce test classes and quality gates for deployment readiness.

Data migration

- Audit source data, spot duplicates,



fix bad dates and other quality issues, and build detailed source-to-target mapping spreadsheets.
- Use legacy IDs as External IDs and define upsert logic to keep relationships intact and allow safe re-runs and deduplication.
- Define validation and testing: record-count checks, exception reports and sandbox dry runs before final cutover.

Integration

- Design and build REST and SOAP API integrations between Salesforce and external systems, covering authentication, error handling and retries.

Release, risk and governance

- Define the environment and deployment strategy, including CI/CD and sandbox management.
- Plan the cutover and rollback strategy, and manage technical risks and dependencies.
- Support UAT and go-live, and provide post-go-live stabilization.
- Mentor developers and consultants, and report progress, risks and blockers to stakeholders across time zones.

Required skills
- Strong hands-on Salesforce architecture and development experience; CRM, Salesforce CPQ and Sales Cloud are must-haves.
- Deep knowledge of Service Cloud features and settings.
- Expert knowledge of the Salesforce data model, security and sharing model.
- Strong Apex, LWC, Flow and SOQL skills, with experience delivering solutions end to end.
- Data cleansing, mapping and migration experience, including External ID and upsert strategies.
- Data validation and testing practice, and the ability to plan rollback strategies.
- REST and SOAP API integration experience.
- Experience with Git-based version control and CI/CD (for example Salesforce DX, Copado or DevOps Center).
- Strong communication, plus the ability to work EST-overlap hours.

Nice to have
- Salesforce certifications: Application Architect, System Architect, Platform Developer I/II, Service Cloud Consultant, CPQ Specialist.
- Experience with large migrations from legacy CRMs, and with middleware or ETL tools such as MuleSoft.

📌 Senior Salesforce Technical Architect (India)
🏢 Philodesign Technologies
📍 India