- Handle customer enquiries, bookings and trip confirmations.
- Plan and manage daily vehicle allocation and scheduling.
- Arrange vehicles from our own fleet and external vendors.
- Coordinate with customers, colleagues, drivers and vendors.
- Monitor daily trips and ensure smooth execution of transportation services.
- Prepare quotations, service bills, invoices and maintain billing records.
- Follow up with customers for payments and outstanding bills.
- Coordinate with vendors regarding vehicle arrangements, rates and payments.
- Maintain operational records, reports and documentation.
- Ensure timely communication and productive handling of customer requirements.