Job Title: Senior Netskope Operations Engineer

Work Location: Pune

Experience: 6-13 Years

Work Mode: Rotational Shifts

Notice Period: Immediate to 15 Days

We are looking for an experienced Senior Netskope Operations Engineer with strong hands-on experience in Netskope SASE, SSE, Cloud Firewall, and Network Security Operations. The candidate will be responsible for managing, monitoring, troubleshooting, and optimizing enterprise Netskope security platforms.

The ideal candidate should have strong expertise in Netskope administration, security policies, traffic steering, DNS security, and network troubleshooting.

Mandatory Skills

- Hands-on experience with Netskope SASE and SSE.
- Strong experience in Netskope Cloud Firewall (CFW).
- Experience with Secure Web Gateway (SWG) and Netskope Private Access (NPA).
- Solid knowledge of TCP/IP, DNS, Routing, and Network Security.
- Experience in DNS Security, SSL Inspection, and Traffic Steering.

Key Responsibilities

- Manage and administer Netskope Cloud Firewall, SWG, NPA, and DNS Security services.
- Monitor platform health, policy enforcement, client connectivity, and traffic steering.
- Troubleshoot Netskope-related incidents, application access, DNS, SSL inspection, and connectivity issues.
- Manage security policies, firewall rules, whitelisting, bypasses, and business exceptions.
- Perform root cause analysis (RCA) and resolve recurring technical issues.
- Handle production changes,



software upgrades, client deployments, and policy rollouts.
- Monitor operational dashboards, security events, and service performance.
- Coordinate with Security Operations, Network, Endpoint Engineering, and IAM teams.
- Maintain technical documentation, runbooks, and standard operating procedures.

Required Technical Skills

- Netskope Client Administration and Troubleshooting.
- Cloud Firewall (CFW).
- Secure Web Gateway (SWG).
- Netskope Private Access (NPA).
- DNS Security and SSL Inspection.
- Traffic Steering, PAC Files, and Proxy Services.
- TCP/IP, DNS, Routing, and VPN Technologies.
- Active Directory and Microsoft Entra ID.
- SAML/OIDC Authentication.
- Windows and macOS Endpoint Troubleshooting.
- ServiceNow, SIEM Tools, and Log Analysis.
- PowerShell or scripting knowledge.

Preferred Qualifications

- Netskope Certified Cloud Security Administrator (NCSA).
- Netskope Certified Cloud Security Architect (NCCA).
- Knowledge of ZTNA and SASE environments.
- Experience supporting global 24x7 enterprise operations.
- CISSP, CISM, or CCSP certifications are an advantage.

Candidate Requirements

- 6-13 years of overall IT experience.
- Strong hands-on experience in Netskope SASE/SSE operations.
- Immediate joiners or candidates with up to 15 days' notice preferred.
- Must be comfortable working in rotational shifts.
- Willingness to work from Pune.

📌 Senior Netskope Operations Engineer (Pune)
🏢 Nish Technologies
📍 Pune