About Groww:

We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA.

Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers’ needs and convenience in mind. Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo.

Are you as passionate about defying conventions and creating something extraordinary as we are? Let’s chat.

Our Vision

Every individual deserves the knowledge, tools, and confidence to make informed financial decisions. At Groww, we are making sure every Indian feels empowered to do so through a cutting-edge multi-product platform offering a variety of financial services. Our long-term vision is to become the trusted financial partner for millions of Indians.

Our Values

Our culture enables us to be what we are — India’s fastest-growing financial services company. It fosters an environment where collaboration, transparency, and open communication take center-stage and hierarchies fade away. There is space for every individual to be themselves and feel motivated to bring their best to the table, as well as craft a promising career for themselves.

The values that form our foundation are:

- Radical customer centricity
- Ownership-driven culture
- Keeping everything simple
- Long-term thinking
- Complete transparency

About the Role

Groww is looking to hire for its credit business.



We are looking for someone who can help us to build the credit sales function from scratch: hire the team, set up the processes, and drive disbursals. You will own the business from day one and will convert inbound and outbound leads into loan disbursals while giving customers clear, compliant guidance on borrowing against their investments and equity..

What You’ll Do

- Plan hiring for inbound and outbound tele credit sales role
- Lead, coach, and scale the tele credit sales teams, with transparent performance benchmarks and career paths
- Write SOPs, call scripts, and training modules covering lead handling, eligibility and pricing disclosure, documentation, and disbursal follow-up
- Ensure every customer receives clear disclosure of eligibility, interest rates, tenure, charges, and repayment terms before sign-off
- Own monthly and quarterly targets for disbursal value, loan volume, and conversion
- Analyse funnel data to improve conversion, reduce drop-offs, and monitor call quality
- Set up CRM, dialer, and MIS dashboards to track the funnel end to end

What We’re Looking For

- Telesales experience - Inbound & Outbound
- 5+ years in credit sales or lending, with at least 2 years leading teams
- Hands-on experience in LAMF, LAS, personal loan, or unsecured lending sales (inbound and outbound)
- Strong understanding of RBI digital lending guidelines
- Track record of hitting disbursal and conversion targets at scale
- Excellent communication and leadership skills in English and Hindi

Preferred Qualifications

- Experience of leading a team of telesales in a lending setup in NBFC, bank or fintech (fintech preferred)
- Hands-on experience with LAMF or ESOP-backed lending
- Experience with CRM, dialer, and analytics tools

📌 Senior Manager - Credit Sales (Bengaluru)
🏢 Groww
📍 Bengaluru