Role & responsibilities

Responsible for driving persistency across the respective channels through effective coordination with key stakeholders. Managing persistency-related queries and ensuring the timely circulation of MIS, dashboards, and performance reports to the relevant channels for effective tracking, monitoring, and decision-making.

Driving persistency & renewal collections for channels like S2S, Phone Banca, Digital & CSC etc.

Co Ordinating with the relevant sales team & stakeholders

Preparing reports / dashboards & sharing insights with the channels

Assisting the channel in policy reinstatement activities and handling renewal-related queries

Cross-functional coordination for ad-hoc data and information requests

Renewal target achievement

Policy reinstatement support

Stakeholder coordination

Timely query resolution and actionable business insights.

📌 Senior Executive - Renewals and Persistency (Contractual) (Mumbai)
🏢 IndiaFirst Life
📍 Mumbai