Job highlights

- 2-4 years experience with minimum 1 year managing branch operations, postgraduate preferred, strong data analytics and vendor management skills
- Ensure SLA delivery, manage cash services, coordinate cross-functional teams, recruit and plan manpower, drive employee engagement, ensure compliance and support new initiatives

Job Purpose This position is open with Bajaj Finance Ltd.

Duties and Responsibilities

- To Ensure SLA Delivery for each process
- To Ensure quality of files processed by the Operations team are within the specified guidelines
- Achieve Service To Sales Numbers
- To Ensure all cash management services at the branch are delivered
- Achieve Service Related TAT specific deliverables like Generating Tokens, FTR, TAT etc

- Data Analysis Sharing of best practices with team
- Ensuring Implementation of Policies processes
- Coordination with various HO / Cross functional departments providing feedback





- Recruiting and manpower forecast planning
- Ensuring highest levels of employee relationship, motivation engagement To drive results high levels of employee Satisfaction
- Vendor management (CPV Agencies)

- Ensuring Compliance Integrity within the area/region
- To Support all New Initiatives functional Projects of the Function

Required Qualifications and Experience Should have 2-4 yearsexperience, and minimum 1 years managing branch operations

Should be a post graduate preferably

Should have cooperative work style to engage with peers colleagues across the company.

Should have excellent communication skills along with strong presentation and data analytics skills.

Self-motivated and a self-starter

📌 Senior Executive - Operations and Service (Manapparai)
🏢 Bajaj Finance
📍 Manapparai