- MBA with 3-6 years experience in QA, FinnOne, and process automation
- Support rural branch cashiers, ensure policy adherence, perform QA on CRM requests, prepare data analysis presentations, resolve reconciliation issues, coordinate with IT and audit teams
Job Purpose
"This position is open with Bajaj Finance ltd." Culture Anchor: Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity.
Duties and Responsibilities
- Responsible for support to Rural 'Branch service cashier'
- Ensuring policy adherence and meeting the KPIs at branches
- Ensuring adherence to Process Policies
- QA for the request tagged in CRM receipt updated in FinnOne / Pennant by Branch cashiers
- Provide Feedback to branch users on error improving the accuracy
- Data Analysis Monthly presentation preparation for Rural Team
- Resolving reconciliation open entries ensure zero pendency
- Following with IT / PMO for issues faced by branches and timely closure for the same
- Co-ordination with Audit team for Observation shared and closure of the same
- Process Initiative : system related development and automation
Required Qualifications and Experience
- Education qualification- MBA
- Work experience- 3 - 6 years of experience
📌 Senior Executive - Operations and Service (Bhagalpur)
🏢 Bajaj Finance
📍 Bhagalpur
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.