- Process invoices accurately and route exceptions for resolution when required.
- Monitor, manage, and resolve invoice processing exceptions in a timely manner.
- Review void payment requests and ensure all required supporting documentation is maintained.
- Update and maintain the Approval Matrix as required by the client.
- Communicate effectively with managers and client counterparts on process-related matters.
- Identify opportunities for process improvements and drive efficiency initiatives.
- Collaborate with the Team Lead to address exceptions, operational issues, reporting requirements, process governance, and day-to-day process management activities.
- Strong communication skills to deal with the client and effectively document process updates, create SOPs, and ensure clear sharing of knowledge within the team.
Responsibilities: Brief
- Process invoices accurately and route exceptions for resolution when required.
- Monitor, manage, and resolve invoice processing exceptions in a timely manner.
- Review void payment requests and ensure all required supporting documentation is maintained.
- Update and maintain the Approval Matrix as required by the client.
- Communicate effectively with managers and client counterparts on process-related matters.
- Identify opportunities for process improvements and drive efficiency initiatives.
- Collaborate with the Team Lead to address exceptions, operational issues, reporting requirements, process governance, and day-to-day process management activities.
- Strong communication skills to deal with the client and effectively document process updates, create SOPs, and ensure clear sharing of knowledge within the team.