- Experience in Debt Management Services with expertise in meeting PI and cost targets
- Achieve debt management targets, control bucket flow, ensure legal compliance in repossession, manage productivity of officers/agencies, conduct audits and training, support legal issues, and oversee seized stock disposal
Job Summary This position is open with Bajaj Finance ltd.
Responsibilities
- To achieve Debt Management Services targets of the area assigned, ensuring meeting PI Targets, meeting the Target on Cost of Debt Management Services.
- Control bucket flow cases and focus on non-starters.
- Ensuring documented feedback.
- Ensuring legal guidelines are complied with while repossessing of products
- Ensuring audit queries are complied with.
- Ensuring adequate Feet on Street availability area-wise / bucket-wise / segment-wise.
- Manage productivity by fixing productivity parameters for Debt Management Services Officers / Agencies / DMAs, monitoring performance against set parameters and Weekly review with the Debt Management Services executives.
- Ensuring background and reference check of agencies / DCTs being appointed.
- Constant evaluation of DCTs and agencies.
- Identify and manage training needs for the CEs.
- Support Debt Management Services officers in legal / police issues.
- Ensuring timely and profitable disposal of seized stock secure custody of seized products
- Visit Random customers.
Required Qualifications and Experience
- To achieve Debt Management Services/Collections targets of the area assigned, ensuring meeting PI Targets, meeting the Target on Cost of Debt Management Services/Collections.
- Manage productivity by fixing productivity parameters for Debt Management Services/Collections Officers / Agencies / DMAs, monitoring performance against set parameters and Weekly review with the Debt Management Services/Collections executives.
- Support Debt Management Services/Collections officers in legal / police issues.