- 12-18 months experience with negotiation skills and knowledge of used car repossession processes
- Hire and manage collection vendors/agencies, oversee FOS for used car collections, maintain collection reports, and interact with customers for payments
Job Purpose NSB business is a recent business formed recently which aims at serving as virtual Joint Venture between BFL the partners. To support the business, we have set up an exclusive collections team which will help the NSB business to have the least NPA.
Culture anchor: Work hard - consistently puts in effort. Plans and tracks daily progress to achieve targets. Execute with rigor - takes responsibility for meeting targets with focus and effort. Own it - maintains honesty and fairness in all interactions in line with organization's policies. Act with integrity.
Responsibilities
- Able to hire/empanel the vendor/agency for the collection process at their respective location.
- Have to manage the vendor/agency for collections.
- Have to manage FOS for collection of used car product.
- Good knowledge on processes involved towards repossession of used car product
- Able to maintain the reports/tracker related to the allocation collection records.
- Need to interact with the customer for collection of amount.
Required Qualifications and Experience Years of Experience (Minimum Maximum) - Candidate must have minimum 12 to 18 months of experience
- Demonstrated success achievement orientation.
- Excellent communication skills.
- Negotiation Skills
- Strong bias for action driving results in a high performance environment.
- Excellent relationship skills.
- Clarity of thought
- Perseverance
- Self-starter
- Working knowledge of computers.