Senior Customer Care Executive (Noida)

Senior Customer Care Executive (Noida)

13 Nov
|
Talent Advisors
|
Noida

13 Nov

Talent Advisors

Noida

Job highlights

- Graduate with 16 years of customer service experience in Travel or Telecom domain and excellent communication skills
- Handle customer inquiries, assist with travel bookings and telecom queries, troubleshoot issues, and maintain customer records

: We are hiring passionate and customer-focused professionals for our Customer Service team in the Travel and Telecom domain. The role involves handling customer queries via phone, email, or chat, resolving issues related to travel bookings or telecom services, and ensuring high levels of customer satisfaction.

To apply, Call HR Deepanshu at (phone hidden)

Key Responsibilities

Respond to customer inquiries promptly and professionally

Assist with travel bookings, cancellations, rescheduling, or telecom-related queries

Troubleshoot issues and escalate when required

Maintain accurate customer records and follow up on unresolved issues

Requirements

Graduate with excellent communication skills

16 years of experience in customer service (Travel or Telecom domain preferred)

Willingness to work in rotational shifts

Solid problem-solving and interpersonal skills

📌 Senior Customer Care Executive (Noida)
🏢 Talent Advisors
📍 Noida

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