Key Responsibilities 1.

Business

Analysis & Documentation (Advanced)Lead requirement gathering, analysis, and problem definition.Create, validate, and maintain detailed Functional Requirement Documents (FRDs).Develop user guides, release notes, and functional documentation.Ensure clarity, completeness, and traceability of requirements. 2.

Sabre Product

Expertise (Intermediate to Advanced)Demonstrate strong knowledge of Sabre systems including:PNR (Passenger Name Record)Reservations & TicketingAncillary servicesRetailing and merchandisingFare structures and pricingLoyalty programs Identify product gaps and propose enhancements aligned with business needs.

3. Agile/Scrum Methodology (Advanced)Actively participate in Agile ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives).Own user story creation, backlog refinement, and estimation (sizing).Ensure user stories are well-defined, testable, and signed off.Provide continuous clarifications to the development team during sprints. 4.

Stakeholder

Management (Advanced)Collaborate with Project Managers, Marketing teams, Customers, and Cross-Value Teams (CVT).Act as a bridge between business and technical teams.Drive requirement discussions, prioritization, and expectation management. 5.

Product Lifecycle





Management (Intermediate)Participate across the product lifecycle from sprint planning to go/no-go release decisions.Support product evolution through continuous feedback and improvement. 6.

Release

Management (Intermediate)Contribute to release planning and promotion cycles.Ensure readiness through validation, defect tracking, and stakeholder alignment.Support go-live activities and post-release monitoring. 7.

Customer

Engagement (Intermediate)Conduct product demos, walkthroughs, and customer sessions.Gather feedback and translate it into actionable product improvements.Build strong relationships with end users and stakeholders.

Required Skills &

Qualifications Proven experience as a Business Analyst in Airline/Travel domain (Sabre preferred).Strong analytical, problem-solving, and documentation skills.Hands-on experience working in Agile/Scrum environments.Excellent communication and stakeholder management capabilities.Ability to manage multiple priorities in a fast-paced setting.

Preferred Qualifications Experience with airline industry workflows and GDS systems.Understanding of end-to-end product lifecycle and release management.Exposure to customer-facing roles and product demonstrations.

Key Competencies

Analytical thinkingCommunication & collaborationProcess orientationStakeholder influenceAttention to detail

📌 Senior Consultant (Mumbai)
🏢 Coforge
📍 Mumbai