What You'll Do and How You'll SucceedKYC QA Reviews

- Review adherence to KYC Policy, Operating Manual, QA Workbooks, and process documentation.
- Select representative samples of customers for review in collaboration with KYC MO.
- Complete QA workbooks and assess accuracy, completeness, and timeliness of KYC reviews.
- Document variances, share findings with process owners, and recommend remediation actions.
- Revalidate remediated variances and close them once satisfactorily addressed.
- Summarise QA results and develop plans with the Bank to address exceptions and errors.

Analysis & Recommendations

- Assign variances into themes by customer type.
- Document recommendations for each QA theme, classifying impact as Improving quality or Improving efficiency.
- Compare quarterly results to assess the impact of recommendations.
- Prepare and deliver QA Toolkit workbooks.

Stakeholder Engagement

- Discuss variances with process owners and collaborate on remediation.
- Work with technical, customer, and functional teams to ensure effective QA processes.
- Provide clear communication and concise reporting to stakeholders.

We'd Love to Hear From You If...Experience

- You have 5–7 years of experience in KYC processes and regulations, preferably performing QA reviews of KYC files.




- You have experience designing, developing, implementing, and maintaining KYC programmes.
- You have prior KYC, AML, or compliance QA experience in financial services.
- You have proven ability to perform QA reviews, assess KYC compliance, and provide actionable recommendations.

Technical Expertise

- You have a solid foundation in BSA/AML regulations.
- You have knowledge of market practices related to KYC operations.
- You have the ability to review complex client data, identify discrepancies, and assess risk profiles.
- You have an undergraduate degree (required).
- You have ACAMS certification (preferred but not required).

Ways of Working

- You communicate effectively and present findings clearly.
- You apply analytical and critical thinking to identify multiple paths to success.
- You exercise sound judgement, prioritise effectively, and strive for continuous improvement.
- You collaborate inclusively with colleagues and act with integrity.
- You demonstrate optimism, resilience, and openness to new ideas.
- You operate effectively in fast‑paced, global environments with multiple priorities.
- You bring robust persuasion skills and can tailor messaging to stakeholder preferences.

📌 Senior Analyst KYC QA (Perm) (Bengaluru)
🏢 Thakral One Pte
📍 Bengaluru