Designation: Security Officer

Reports To: General Manager / Operations Manager

Key Duties and Responsibilities:

A. Security Operations

- Supervise and coordinate the daily activities of all security personnel.
- Ensure proper security coverage at all designated points, including the main entrance, parking area, guest areas and service entrances.
- Monitor the movement of guests, visitors, vendors, contractors and employees.
- Ensure all security staff report for duty on time and are properly groomed and uniformed.
- Conduct regular security rounds of the entire hotel premises.
- Ensure proper handover and takeover of duties between security shifts.
- Maintain strict control over unauthorized entry into hotel premises.

B. Guest and Vehicle Safety
- Ensure proper guest vehicle parking arrangements.
- Monitor vehicle movement and prevent unauthorized parking.
- Ensure guest vehicles are parked safely without causing inconvenience.
- Coordinate with the Front Office regarding guest arrivals and vehicle requirements.
- Respond immediately to guest safety and security complaints.
- Ensure proper assistance during guest emergencies.

C. Employee Security and Discipline
- Monitor employee entry and exit procedures.
- Ensure proper checking of staff belongings as per hotel policy.
- Conduct staff checking after duty hours in coordination with the concerned HODs.
- Ensure employees follow hotel rules and regulations.
- Monitor staff accommodation security and visitor movements.
- Report any misconduct, suspicious activities or security violations to management.

D. Fire and Emergency Safety
- Ensure fire extinguishers and emergency exits are accessible.
- Monitor fire alarm systems and emergency equipment.
- Coordinate fire drills and emergency evacuation procedures.
- Respond immediately to fire, accidents, medical emergencies and other incidents.




- Ensure emergency contact numbers are displayed at designated locations.
- Report all accidents and emergencies to the management immediately.

E. CCTV and Security Equipment
- Monitor CCTV cameras regularly and report any malfunction.
- Ensure security equipment is maintained in proper working condition.
- Check security registers, communication devices and access-control systems.
- Report CCTV blind spots and recommend corrective measures.
- Coordinate with the Maintenance Department for security equipment repairs.

F. Documentation and Reporting
- Maintain daily security duty registers.
- Maintain visitor, contractor and vehicle entry registers.
- Prepare daily security reports and incident reports.
- Record lost and found items and hand them over to the concerned department.
- Maintain key movement and key handover records where applicable.
- Report any suspicious activities, theft, damage or safety concerns to management.
- Ensure proper documentation of all security-related incidents.

G. Coordination and Supervision
- Coordinate with all HODs regarding security-related matters.
- Conduct daily briefings for security personnel.
- Ensure security staff follow instructions given by the management.
- Coordinate with Housekeeping, Maintenance and Front Office during inspections.
- Ensure all security-related complaints are attended to without delay.

Required Qualifications and Skills

- Minimum qualification: Plus Two / Degree preferred.
- Previous experience in hotel security or a similar position.
- Knowledge of fire and safety procedures.
- Good communication and leadership skills.
- Ability to manage emergency situations.
- Knowledge of CCTV monitoring and security procedures.
- Physically fit, alert and disciplined.
- Ability to coordinate with all hotel departments.

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks

- Flexible schedule
- Food provided
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Security Officer (Kottayam)
🏢 Johns Regency Hotel
📍 Kottayam