Job Purpose To run security on the ground at the Visa Application Centre, supervising guards, controlling access and document movement, and making sure security procedures are followed every day and incidents are picked up and reported immediately.

Key Responsibilities

- Supervise contracted security personnel on shift, including deployment, briefing and checks.
- Control access to the centre and its restricted areas, and check that visitor and staff procedures are followed.
- Oversee secure handling, storage and movement of passports and sensitive documents, including courier handovers.
- Monitor CCTV and alarm systems, carry out daily checks and report faults.
- Respond to incidents and emergencies, report them within the required timeframe and support investigations.
- Carry out routine security checks and spot checks on process integrity at the counter.
- Support security training, drills and evacuation exercises for centre staff.
- Keep security logs, registers and incident records complete and current.

Key Working Relationships

Internal:





- Center Security Head
- Center Operations Head and Operations Lead
- Centre staff
- Centre Facilities Lead
- External:
- Contracted guarding provider
- Local police and civil defence
- Courier and logistics providers

Qualifications and Experience

- High school diploma. Certification in security or safety is an advantage.
- 3 years in a security role, including supervising guards or a small team.
- Experience of CCTV, access control and incident reporting.
- Local language of the assigned country — fluent. English — fluent (read, write and speak).

Required Skills and Competencies

- Delivering Results
- Quality & Service Orientation
- Teamwork & Collaboration
- Communication
- Leadership

Technical

- Guard supervision and deployment
- Access control and document security
- CCTV and alarm monitoring
- Incident response and reporting
- Security record keeping

📌 Security Lead (Mumbai)
🏢 VAS GLOBAL
📍 Mumbai