Job highlights

- Strong experience in SAP Service Management, SAP S/4HANA Service, and SAP Field Service Management with knowledge of IDocs, APIs, and SAP Fiori applications
- Analyze business requirements, design and configure SAP Service Management solutions, provide L2/L3 production support, troubleshoot issues, and manage incidents and change requests

Must-Have Skills Robust experience in SAP Service Management (SM) SAP Customer Service (CS)

Hands-on experience with SAP S/4HANA Service

Service Notifications & Service Orders

Service Contracts & Warranty Management

Resource Planning & Field Service Management

Installed Base & Equipment Management

Experience with SAP Field Service Management (FSM) is preferred

SAP integration with PM, SD, CRM Service, CS and S/4HANA Service

Knowledge of IDocs, APIs and interfaces

Knowledge of SAP Fiori applications

Experience in SAP S/4HANA implementation AMS support projects

Key Responsibilities





- Analyze business requirements and design SAP Service Management solutions Configure and support Service Management processes Gather requirements and prepare functional specifications Conduct testing, UAT support and user training Support upgrades, enhancements and rollout projects Provide L2/L3 production support Troubleshoot issues and perform Root Cause Analysis Manage incidents, service requests and change requests Coordinate with technical, Basis and Security teams Ensure SLA and support process compliance Prepare solution documentation and knowledge-transfer materials

Preferred Industry Experience Manufacturing | Automotive | Industrial Equipment | Utilities | Consumer Goods | Engineering & Construction

Qualifications

Bachelor's degree in Engineering, Computer Science, IT or related field

SAP S/4HANA Service certification is preferred

Experience in end-to-end implementation or AMS support projects

📌 SAP Service Management (SM) Consultant (Hyderabad)
🏢 Honeybee Tech Solutions
📍 Hyderabad