Role & responsibilities :

- Solution Design &
- Configuration: Configure SAP FSM core modules, including Planning &
- Dispatching, Mobile Field Service App, Service Workflows, Smart Forms, and Master Data Management.
- Process Optimization: Translate complex field service business requirements into explicit functional specifications, user stories, and configurable technical solutions.
- ERP Integration: Collaborate with integration teams to build and maintain seamless connectivity between SAP FSM and back-end systems (SAP S/4HANA / SAP ECC via Proxia Connector Integration) for sales orders, equipment, business partners, and service confirmations.
- Customization &
- Automation: Develop and support custom business rules, extensions,



and automated workflows using SAP FSM Extension UI and screen configurations.
- Testing &
- Deployment: Lead system integration testing (SIT), support user acceptance testing (UAT), and drive smooth deployment and cutover activities.
- Support &
- Maintenance: Provide Tier 2/3 functional support, root-cause analysis, and defect resolution for active FSM deployments.
- Stakeholder Engagement: Conduct workshops with business stakeholders, service managers, and technicians to drive adoption and demonstrate standard platform capabilities.

📌 SAP Field Service Management (Bengaluru)
🏢 Vipany Global
📍 Bengaluru