Job Title: Salesforce Field Service Lightning (FSL) Technical Architect

Role Overview

We are seeking an experienced Salesforce Field Service Lightning (FSL) Technical Architect to drive an end-to-end FSL implementation . In this role, you will architect scalable solutions that maximize out-of-the-box Salesforce capabilities while leveraging custom development where necessary. You will serve as a bridge between technical teams and business stakeholders, requiring strong communication skills and deep expertise in Salesforce platform configuration and development.

Key Responsibilities

- Technical Leadership: Provide architectural guidance for FSL implementations, custom Lightning development, AppExchange products, and third-party integrations.
- Best Practices & Mentorship: Establish development, integration, testing, and deployment standards while mentoring junior developers.
- Solution Design & Documentation: Review and finalize High-Level Designs (HLD) with clients, and create comprehensive system blueprints, diagrams, and technical documentation aligned with business goals.
- Agile & Story Estimation: Clarify user story ambiguities with stakeholders and provide accurate effort estimations for development tasks.
- End-to-End Delivery: Participate across the full software development life cycle (SDLC)—from design and custom development to data migration,



integration, testing, and deployment.
- Stakeholder Collaboration: Partner with clients, vendors, and cross-functional teams to analyze requirements, resolve product issues, and ensure successful project delivery.

Key Performance Indicators (KPIs)

- Timely customer sign-off on technical design solutions.
- Successful, on-schedule delivery of project engagements.

Qualifications & Essential Skills

- Experience: 8 years of overall IT experience, with deep hands-on expertise in Field Service Management (FSM) and Salesforce (SFDC).
- Field Service Domain Knowledge: Solid understanding of Workforce Management, Asset Service Management, Warranty/Service Contract Management, and the FSL Mobile App.
- Salesforce Configuration & Automation: Extensive experience in FSL configuration/customization, Salesforce Flows, Process Builder, and Apex Triggers.
- Custom Development: Proven development skills across both Salesforce Lightning (LWC, Aura) and Classic (Apex, Visualforce, SOQL, SOSL).
- Integration: Strong hands-on experience designing and managing REST/SOAP API integrations and web services.
- Soft Skills: Exceptional communication, stakeholder management, and influencing abilities across technical and non-technical audiences.

📌 Salesforce Technical Architect (Field Service Lightning) (Bengaluru)
🏢 CONSIGN SPACE SOLUTIONS PRIVATE
📍 Bengaluru