We are looking for an experienced Salesforce Solution Architect to lead end-to-end solution architecture, design and delivery across the Salesforce ecosystem. The ideal candidate will have strong expertise in Salesforce Service Cloud, Health Cloud, Life Sciences Cloud, Data Cloud and MuleSoft-driven integrations.

This is a senior, client-facing individual contributor role requiring a combination of hands-on technical expertise, solution architecture, stakeholder management and presales capabilities.

Key Responsibilities

- Own end-to-end Salesforce solution architecture, design and implementation aligned with business requirements and platform standards.
- Lead client discovery sessions, requirement gathering, workshops and solution design discussions.
- Develop architecture documents, solution design documents, data models, integration specifications and architecture diagrams.
- Define Salesforce data models, security architecture, automation using Flows, and development approaches using Apex and LWC.
- Architect solutions across Service Cloud, Health Cloud, Life Sciences Cloud and Data Cloud.
- Design integrations using REST/SOAP APIs, Platform Events, Change Data Capture and other event-driven architectures.
- Collaborate with MuleSoft and integration teams to define API-led connectivity, integration patterns and governance.
- Support presales activities, solution scoping, effort estimation, technical proposals and implementation roadmaps.
- Provide architectural guidance to onshore/offshore development teams and conduct design and code reviews.
- Drive deployment governance, CI/CD practices and release management using SFDX, Git, Copado, Gearset or Azure DevOps.
- Ensure compliance, auditability,



validation readiness and governance standards in regulated healthcare/life sciences environments.

Mandatory Skills & Experience

- 8+ years of overall Salesforce platform experience.
- Minimum 3+ years of experience in Salesforce Solution Architecture / Technical Lead roles.
- Strong expertise in Salesforce Service Cloud and at least one of Health Cloud or Life Sciences Cloud.
- Good understanding of Salesforce Data Cloud.
- Strong knowledge of Salesforce data modelling, security architecture, profiles, permission sets, sharing rules and Flows.
- Working knowledge of Apex and Lightning Web Components (LWC).
- Hands-on experience in designing integrations using REST/SOAP APIs and event-driven architecture.
- Experience working with MuleSoft or other middleware/integration platforms.
- Strong experience in solution documentation, technical design and architecture governance.
- Excellent client-facing, stakeholder management, communication and presentation skills.
- Experience supporting Agile implementation teams across the complete project lifecycle.

Mandatory Salesforce Certifications

- Salesforce Certified Platform Administrator.
- Salesforce Certified Platform Developer I.
- Salesforce Certified Platform Developer II.

Positive to Have

- Experience in Life Sciences or Healthcare domains.
- Knowledge of commercial operations, medical affairs, patient services or advanced therapies.
- Experience with Salesforce Data Cloud, including identity resolution, segmentation and activation.
- MuleSoft Developer Level 1 certification (Mule 4).
- Exposure to Veeva CRM, Veeva Vault or IQVIA OCE.
- Experience in GxP-regulated or validated environments.
- Additional Salesforce certifications in Integration Architecture, Identity and Access Management, Data Architecture or Technical Architecture.

📌 Salesforce Solution Architect (Indore)
🏢 Candent Technologies
📍 Indore