– SALES TEAM LEADER

Department: Sales

Job Title: Sales Team Leader

Reports To: Sales Manager / General Manager

Company: NBT Hyundai

1. Job Purpose

To lead and manage the sales team, achieve monthly sales targets, monitor team performance, and ensure excellent customer service and smooth sales operations.
1. Roles & Responsibilities

- Lead, guide, and motivate the sales team to achieve targets.
- Monitor individual sales executives' performance.
- Ensure achievement of monthly sales and booking targets.
- Monitor daily enquiries, follow-ups, test drives, and conversions.
- Support team members in handling customers and closing deals.
- Generate current business opportunities and leads.
- Ensure proper follow-up of all customer enquiries.
- Coordinate with finance, insurance, stockyard, and delivery teams.
- Conduct regular team meetings and performance reviews.
- Ensure proper updating of customer details and sales reports.
- Handle escalated customer complaints and resolve issues.
- Train and support team members to improve their sales performance.

1. Key Performance Indicators (KPIs)

- Monthly Team Sales Target Achievement.
- Booking and Retail Target Achievement.
- Team Enquiry Conversion Ratio.




- Test Drive Conversion.
- Finance and Insurance Performance.
- Team Productivity.
- Customer Satisfaction.
- Lead Follow-up and Management.

1. Qualifications & Experience

- Minimum Plus Two / Diploma / Bachelor's Degree.
- Previous experience in automobile sales is preferred.
- Experience in handling or leading a sales team is an added advantage.
- Basic computer knowledge and reporting skills.
- Valid driving licence preferred.

1. Required Skills

- Leadership and team management.
- Excellent communication skills.
- Strong sales and negotiation skills.
- Target planning and execution.
- Problem-solving and decision-making.
- Customer relationship management.
- Performance monitoring and reporting.

1. Overall Job Expectation

The Sales Team Leader is expected to lead the sales team effectively, ensure achievement of assigned targets, improve team productivity, maintain customer satisfaction, and contribute to the overall business growth of NBT Hyundai. Pay: ₹18,000.00 - ₹45,000.00 per month

Experience

- car sales: 3 years (Required)

Work Location: In person

📌 Sales Team Leader (Chacka)
🏢 NBT Hyundai
📍 Chacka