Purpose: The job holder’s primary role is to attend to the Walk-in customers / allotted leads at the Dealership, offer our finance schemes and ensure possible conversion.
Key Result Areas
Handle footfalls at the dealerships and dealership related activities.
· Lead generation through promotional activities/
walk-in customer/ cold calls etc.
· Work closely with dealer’s Sales team and Finance coordinator for generation of adequate leads.
· Be PAD [Present at the time of delivery].
· Collect daily sales figures from the dealerships where he / she is handling.
· Should not move out of Dealership unless for Joint cold calls with Sales team during Promo events.
· Facilitate collection of KYC and minimum back papers and pass it on to our Field Executive for further process.
· Facilitate appointment of customer for Field
Investigation/ Documentation as per customers convenience.
· Collect Pre and Post Delivery Documents.
· Explore favorable cross selling opportunities with the customers.
· Constantly upgrade the market knowledge on the financial products
· Escalate any key update to Branch Manager.
· Get dressed formally and present self pleasingly.
Key Performance Indicators.
· No. of leads generated via dealer. · No. of leads generated via referral. · No. of events co-ordinated. · % of lead conversion.
Knowledge, Skills & Experience
· Knowledge of lending. · Relationship Building Skills. · Digital acumen (mobile). · Communication skills (esp. native language). · Presentation Skills. · Experience: 0 - 3 years in BFSI/ FMCG/ Auto · Education: 10+2/ Diploma/ Graduate. · Age: 18-23
Behaviours
· Presentability · Business Orientation · Positive attitude. · Planning and organizing. · Enthusiasm (Positive Energy and Focus). · Customer centricity. · Teamwork
📌 Sales (Chennai)
🏢 Sundaram Finance
📍 Chennai
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