Company Description HDFC Bank is India’s largest private sector bank, serving over 92 million customers with a full range of financial products and services. With thousands of branches and ATMs in cities and towns across the country, the bank offers convenient access to individuals, MSMEs, and large corporations. Since beginning operations in 1995, HDFC Bank has focused on product leadership, customer centricity, and operational excellence, and strengthened its offerings through the merger with HDFC Ltd, enhancing home loan and housing finance solutions.

The bank combines strong digital capabilities with a commitment to data security and confidentiality, ensuring seamless and secure banking experiences. Through its CSR initiative, Parivartan, HDFC Bank actively supports education, healthcare, skills training, and sustainable livelihoods, reflecting its focus on inclusive growth and community impact.

Role Description The Sales Officer – Credit Card role is a full-time, on-site position based in New Delhi. The role involves identifying and approaching prospective customers for HDFC Bank credit cards, explaining product features, benefits, eligibility criteria, and pricing in a clear and compliant manner.

The Sales

Officer manages the end-to-end sales cycle, including lead follow-up, application form collection, documentation verification, and coordination with internal teams for processing and activation. Daily responsibilities include maintaining relationships with channel partners,



meeting assigned sales and productivity targets, and updating sales pipelines and reports. The role also requires delivering high-quality customer service, resolving queries, ensuring adherence to bank policies and regulatory guidelines, and representing the HDFC Bank brand professionally in all customer interactions.

Qualifications

- Strong customer-facing skills, including Customer Service and Communication, with the ability to explain credit card products clearly and handle queries effectively.
- Proven ability in Lead Generation and Sales Operations, including prospecting, follow-up, and managing the end-to-end sales process.
- Experience in Channel Sales or field sales, preferably in retail banking, financial services, or consumer products.
- Basic understanding of banking and financial products, especially credit cards, along with awareness of compliance and documentation requirements.
- Minimum educational qualification: High school diploma; a bachelor’s degree in business, commerce, or a related field is preferred.
- Ability to work toward monthly and quarterly targets, with strong time management and organizational skills.
- Proficiency in local language and English; familiarity with digital tools and mobile applications used for sales and customer onboarding.
- Prior experience in sales or customer-facing roles in Recent Delhi or nearby regions will be an added advantage.

📌 Sales officer credit card (New Delhi)
🏢 HDFC Bank
📍 New Delhi