- Experience in agent recruitment and development with knowledge of MLI GOLD process and agent hiring mechanisms
- Develop and manage agent pipeline, conduct training and field demonstrations, monitor agent productivity, and ensure achievement of business targets
Agent Recruitment Develop various sources of agent hiring & build a team of agent & agent pipeline.
Conduct activity to enhance existing agent footfall to generate fresh referral for current agent hiring Implementation of MLI GOLD process and adhere to the business norms
Followagent 9 pointer hiring mechanism & other hiring norms AgentDevelopment Ensureproduct knowledge by MLI ways of training
Fielddemonstration (FODs)
Development of agent prospecting habits, calling habits and work habits.
Workwithagent onplanning and reviewing of activities and goals.
Identify the training needs of the agent and work with Trainers to improve the same
MeetBusiness Targets
Achievement of monthly, quarterly & yearly business plans. Improve agent productivity & persistency by regular PRP/IID/GID etc
Ensure companies product mix sales ration and adhere to the business norms.
Maintain agent pro activity as per business plan o CustomerCentricity
BeMLIbrandambassador &a; customer champion
FollowMLIsales practice to develop deep customer loyalty
Hold periodical customer meet to understand customer pulse & need
Ensure customer queries are responded to satisfactorily as per MLI standard.