Job highlights

- Bachelor's degree preferred with strong verbal communication and customer handling skills
- Make outbound calls, generate and qualify leads, maintain customer records, and achieve sales targets
- Market-competitive salary with performance-based incentives

Job Title: Customer Success Associate Department: Sales & Marketing

Location: Trivandrum / Kochi

Job type: On-Site

Job Summary:

We are looking for a motivated and confident Customer Success Associate to join our team. The candidate will be responsible for contacting potential and existing customers over the phone to inform them about our products/services, generate leads, and support business growth.

Key Responsibilities:

- Make outbound calls to potential and existing customers.
- Explain company products/services clearly and effectively.
- Generate and qualify leads, convert to admissions.
- Follow up on inquiries and maintain customer interest.
- Maintain accurate records of calls and customer details.
- Achieve daily/weekly/monthly calling and sales targets.
- Handle customer questions and provide appropriate solutions.
- Coordinate with the sales team when required.

Qualifications and Requirements:





- Good communication skills (local language + basic English preferred).
- A bachelors degree in any field is preferred.
- Confident and persuasive speaking ability.
- Basic computer knowledge.
- Ability to handle rejection and remain motivated.
- Prior experience in sales is an advantage (Freshers can also apply).

Skills Required:

- Strong verbal communication
- Customer handling skills
- Active listening
- Time management
- Positive attitude

What You Will Learn

- Practical sales techniques and customer engagement strategies
- Handling objections and closing sales effectively
- Product knowledge and upselling skills
- Relationship building and customer retention
- Team collaboration and workplace professionalism

Perks & Benefits

- Competitive salary with performance-based incentives
- Training and skill development programs
- Growth and promotion opportunities
- Friendly and supportive work environment
- Recognition and reward programs

Interested candidates can send their resume to [email protected] with the subject line Application for Sales Executive.

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