Job Summary:

We are looking for a proactive, confident, and result-oriented Sales Counsellor with excellent English communication skills and a minimum of 1 year of relevant experience in school Sales, admission, or parents handling.

The ideal candidate should be capable of handling admission enquiries, communicating effectively with parents, following up with prospective families, and converting potential leads into confirmed enrollment. The candidate must be patient, enthusiastic, quick to learn, and comfortable working beyond regular office hours whenever required.

Key Responsibilities:

- Handle inbound and outbound calls related to school admission enquiries.
- Communicate with parents professionally and provide accurate information about the school's enrollments process, curriculum, fee structure, and other relevant details.
- Understand parents' requirements, address their queries, and guide them through the admission process.
- Follow up regularly with prospective parents through calls, WhatsApp, and other communication channels to convert leads into admission.
- Effectively handle parent objections, queries, and concerns with patience and confidence.
- Maintain proper records of enquiries, follow-ups, lead status, and enrollments conversions.
- Ensure timely follow-ups and maintain professional relationships with prospective and existing parents.
- Coordinate with the internal team to ensure a smooth admission process.




- Remain available beyond regular office hours when required to attend to admission enquiries and follow-ups.

Qualifications & Skills:

- Minimum 1 year of experience in school admission, educational counselling, sales, or a similar customer-handling role.
- Prior experience in a school admission department will be preferred.
- Excellent English communication skills (both verbal and written).
- Good interpersonal, convincing, and negotiation skills.
- Experience in handling inbound and outbound calls.
- Ability to communicate confidently with parents and convert enquiries into confirmed admission.
- Robust follow-up skills with a result-oriented approach.
- Patient, enthusiastic, responsible, and willing to learn.
- Quick learner with the ability to understand and explain school-related information effectively.

Preferred Candidate Profile: A confident and self-motivated individual who has a passion for counselling, understands the importance of parent relationships, and has the ability to turn admission enquiries into successful conversions.

Pay: From ₹20,000.00 per month

Ability to commute/relocate

- Punjabi Bagh, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)

Education:
- Bachelor's (Preferred)

Experience:
- sales/admission counselor: 1 year (Preferred)

Language:
- English (Preferred)

Work Location: In person

📌 Sales Counselor (Punjabi Bagh)
🏢 SERI India Private
📍 Punjabi Bagh