Role & responsibilities

Pre-Disbursement Activities

- Handling customer walk-ins and enquiries at used vehicle dealers, brokers, fleet operators, and vehicle marketplaces.
- Participating in vehicle mela/events, dealer meets, and micro-level marketing activities conducted by dealers and SFL.
- Generating leads through field visits, referrals, transport associations, vehicle brokers, and promotional campaigns.
- Developing business from used car dealers, commercial vehicle dealers, and heavy vehicle intermediaries.
- Interacting with dealers and channel partners to promote SFL financing schemes and offers.
- Collecting and verifying prospective customer information and vehicle details for credit assessment.
- Conducting market visits to identify potential customers for used vehicle financing.
- Sourcing business for Used Cars, Light Commercial Vehicles (LCV), Commercial Vehicles (CV), Heavy Commercial Vehicles (HCV), and Construction Equipment financing.

Customer Engagement & Relationship Management

- Responding to customer queries on loan eligibility, documentation,



repayment options, and financing schemes.
- Building robust relationships with customers, dealers, brokers, fleet owners, and transport operators.
- Ensuring timely follow-up of leads and converting prospects into disbursements.
- Assisting customers throughout the loan application and approval process.
- Maintaining a high level of customer satisfaction through prompt service and regular engagement.

Business Development & Cross-Selling

- Promoting additional SFL products such as Insurance, Top-up Loans, Refinance, and other financial solutions.
- Generating repeat business and referrals from existing customers and channel partners.
- Supporting portfolio growth by increasing sourcing from dealer and direct customer channels.
- Monitoring competitor offerings and market trends in the used vehicle finance segment.

Preferred candidate profile

- Communication skills
- Ready to work in Field work

📌 Sales Associate (Used Car/Commercial Vehicles - Vertical) (Angul)
🏢 Sundaram Finance
📍 Angul