Role & responsibilities

Responsible for achieving sales targets, managing key accounts, developing the sales team, and overall revenue and profitability

A. Business Development & New Customer Acquisition

- Identify and develop new business opportunities in the freight forwarding and logistics industry.
- Generate leads through market research, cold calling, networking, references, and customer visits.
- Approach importers, exporters, manufacturers, traders, and other potential customers.
- Develop and maintain a strong sales pipeline to achieve monthly and annual targets.
- Acquire recent customers for Air Freight, Sea Freight (Import & Export), and other logistics services.

B. Sales & Revenue Generation

- Achieve assigned monthly, quarterly, and annual sales targets.
- Promote the company's freight forwarding services, including:
- Air Freight Import & Export
- Sea Freight FCL & LCL
- Import & Export Customs Clearance

- Transportation and Inland Logistics
- Door-to-Door Logistics Solutions
- Warehousing and Distribution, where applicable
- Prepare quotations and negotiate freight rates with customers.
- Ensure profitable business while maintaining competitive pricing.
- Follow up on quotations and convert enquiries into confirmed shipments.

C. Customer Relationship Management

- Develop and maintain long-term relationships with existing and prospective customers.
- Regularly visit customers to understand their business and logistics requirements.
- Ensure customer satisfaction through timely coordination and effective service solutions.
- Identify opportunities to increase business from existing customers.




- Handle customer queries and coordinate with internal operations teams for timely resolution.

D. Coordination & Operations Support

- Coordinate with pricing, operations, documentation, and customer service teams.
- Obtain competitive rates from shipping lines, airlines, overseas agents, and transporters through internal pricing teams.
- Ensure smooth handover of confirmed shipments to the operations department.
- Monitor customer payment status and coordinate with the accounts team for timely collections.

E. Reporting & Market Intelligence

- Maintain accurate records of customer visits, enquiries, quotations, and sales activities in the CRM or company reporting system.
- Submit daily/weekly sales reports and monthly performance updates.
- Monitor competitor activities, market trends, and freight rate movements.
- Provide feedback to management on customer requirements and market opportunities.

Preferred candidate profile

- Graduate in any discipline; a qualification in Logistics, Supply Chain Management, or Business Administration is preferred.
- 2 to 5 years of experience in freight forwarding, logistics, or shipping sales.
- Experience in handling importers, exporters, manufacturers, and trading companies will be an advantage.
- Freshers with excellent communication and business development skills may also be considered for junior sales positions.

Perks and benefits Competitive salary based on experience and capabilities.

- Attractive performance-based sales incentives.
- Travel and communication allowances as per company policy.
- Opportunities for career growth and professional development.

📌 Sales & Business Development (Noida)
🏢 Eagle Eye Logicraft
📍 Noida