Company Description UNIQLO is a global apparel brand from Japan, known for its LifeWear concept—simple, high-quality, and long-lasting clothing designed to support everyday life. LifeWear focuses on modern, thoughtful details, comfort, and fit, while remaining affordable and accessible to a wide range of customers. As part of Fast Retailing Co., Ltd., one of the world’s largest apparel retail companies, UNIQLO benefits from a strong international presence and ongoing innovation.

With more than 2,400 stores worldwide, including locations across Japan, Asia, Europe, and North America, UNIQLO continues to expand in major cities as it grows its global brand. Team members join a company dedicated to improving customers’ lives through better design, functionality, and service.

Role Description The Retail Associate role at UNIQLO is a full-time, on-site position based in Mumbai. In this role, the Retail Associate supports daily store operations, including welcoming customers, understanding their needs, and providing customer-focused service that reflects UNIQLO’s LifeWear values.

Responsibilities include maintaining store presentation, organizing and replenishing merchandise, assisting with inventory management,



and ensuring accurate tagging and display of products.

The Retail

Associate also processes sales transactions, handles returns and exchanges, and helps maintain cleanliness and safety standards in the store. This role works closely with team members and store leadership to meet sales goals and deliver a consistent, high-quality customer experience.

Qualifications

- Robust interpersonal skills and the ability to build positive customer relationships.
- Customer-focused service mindset with experience in delivering quality customer experience.
- Basic knowledge of inventory management, stock handling, and merchandise replenishment.
- Explicit and professional communication skills for interacting with customers and team members.
- Ability to work adaptable retail hours, including weekends, evenings, and holidays.
- Attention to detail and a commitment to maintaining store standards and visual presentation.
- Prior experience in retail or customer service is beneficial but not mandatory.
- Comfort with using point-of-sale systems and learning standard store operating procedures.

📌 Retail Associate (Kurla)
🏢 UNIQLO
📍 Kurla