13 Nov
|
CK Lifestyle
|
New Delhi
13 Nov
CK Lifestyle
New Delhi
Team * Role & responsibilities
- Manage complete restaurant operations, ensuring smooth and efficient service.
- Deliver exceptional guest experiences in line with luxury hospitality standards.
- Personally handle VIP, HNI, celebrity, and high-profile guests with professionalism and discretion.
- Build robust relationships with regular and premium customers and understand their preferences.
- Ensure personalized service and attention to detail at every stage of the guest journey.
- Handle guest feedback, complaints, and service recovery professionally and promptly.
- Maintain high standards of service quality, grooming, hygiene, ambience, and restaurant presentation.
- Lead, train, motivate, and supervise the restaurant team to achieve service excellence.
- Coordinate closely with the Kitchen, Service for seamless operations.
- Monitor sales, revenue, average guest spend, and other operational KPIs.
- Control operational costs, wastage, inventory, and ensure efficient resource utilisation.
Preferred candidate profile
- Graduate/Diploma in Hotel Management, Hospitality, or a related field.
- Proven experience in handling luxury clientele, VIPs, HNIs, and international guests.
- Strong Leadership and Team Management Abilities.
Perks and benefits
Best in the Industry with Food Allowance seperate.
📌 Restaurant Manager (New Delhi)
🏢 CK Lifestyle
📍 New Delhi