The Senior Reltio Developer will provide L2/L3 application maintenance and production support for Reltio MDM platforms. The role focuses on incident resolution, defect fixing, minor enhancements, data quality support, and ensuring platform stability in a BAU environment.
Responsibilities
- Provide L2/L3 production support for Reltio MDM applications
- Analyze and resolve data, match/merge, survivorship, workflow, and API issues
- Handle incidents, service requests, and change requests as per SLA
- Perform root cause analysis (RCA) for recurring production issues
- Implement minor enhancements and configuration changes
- Support minor enhancements for a custom web application using Java.
- Support merge/unmerge activities and steward requests
- Monitor and improve data quality and validation rules
- Support inbound and outbound integrations (APIs, Export Jobs)
- Assist with environment support (DEV, QA, UAT, PROD) and releases
- Maintain runbooks, SOPs, and operational documentation
Requirements
- Robust hands-on experience with Reltio MDM
- Reltio Configuration:
- Data Modeling (Entities, Attributes, Relationships)
- Match & Merge Rules
- Survivorship & Trust Rules
- Workflows and Steward Tasks
- Reference Data Management (RDM)
- Reltio REST APIs and Export Jobs
- Data validation and data quality rules
- Production support / AMS experience
- SQL and data analysis for troubleshooting
- Java Knowledge for issue related to custom Web application
- Version control (Git)
- 6–8 years of total IT experience
- 3 years of hands-on Reltio MDM experience
- Prior experience in Application Maintenance / Production Support projects