Responsible for delivering effective training programs across assigned regions to improve employee knowledge, sales performance, product knowledge, customer service, and operational efficiency.
Key Responsibilities
- Conduct employee onboarding, product, sales, customer service, and soft skills training.
- Provide on-the-job training through store visits, demonstrations, and role plays.
- Identify training needs and performance gaps across stores.
- Develop and update training materials and presentations.
- Monitor training effectiveness and prepare performance reports.
- Coordinate with regional teams and management to improve employee performance.
- Support continuous learning and development initiatives.
Qualifications & Experience:
- Any Bachelor's Degree.
- Minimum 2 years of experience in a dedicated training role.
- Retail or jewellery industry experience preferred.
- Experience in field or regional training is an advantage.
Required Skills:
- Excellent communication and presentation skills.
- Robust coaching and facilitation abilities.
- Good analytical and organizational skills.
- Proficiency in MS Office and training tools.
- Ability to work independently and manage multiple locations.
Work Requirements:
- Willingness to travel extensively within the assigned region.
- 6 working days per week.
- Must maintain grooming standards as per company policy.
Role: Corporate Training - Other, Industry Type: Gems & Jewellery, Department: Teaching & Training, Employment Type: Full Time, Permanent Role Category: Corporate Training Education UG: Any Graduate read more
Key Skills Skills highlighted with ‘‘ are preferred keyskills Retail TrainingProduct Training Sales Training