Job highlights

- B-tech or MBA from Tier I/II institutes with 8+ years in Courier/Supply Chain/Warehousing/Logistics Operations

- Manage operations profitability, ensure SOP adherence, handle escalations, maintain manpower, conduct reviews, and mentor teams

- Bonus and ESOPs

Role & responsibilities

You are responsible for:

- Accountable for all Operations under the span and ensure profitability.

- Maintain the cost of operations as per budget in the region.

- Promptly & effectively manage customer escalations along with the support team.

- Always ensure SOP Adherence across the regions.

- Ensure availability of adequate and trained manpower at Hub and Region as per manpower and business plan.

- Proactively identify gaps in operations and support processes that impact operations and take preventive action.

- Conduct Monthly Review Meeting (MRM) along with Area Managers and Support team across the regions.

- Develop, mentor and motivate the team spread across locations to achieve higher goals.

Preferred candidate profile

- B-tech or MBA (Preferred candidates from Tier I/II MBA institutes)

- 8+ years of experience in Courier/Supply Chain/Warehousing/Logistics Operations

Perks and advantages

Bonus and ESOPs

📌 Regional Manager (Noida)
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📍 Noida