Job highlights

- Experience in front office or receptionist roles with knowledge of medical terminology and billing processes
- Address patient queries, register patients accurately, collect payments, guide on investigations, dispatch reports, reconcile billing, and coordinate with departments

Front Office

Trainee / Receptionist / Sr Receptionist

Key Roles and Responsibilities

Primary Responsibilities

Address patient queries by providing clear, accurate information about services, procedures, prerequisites, pricing, medical terminology, tests and packages.

Register patients in the system with 100% accuracy after verifying demographic details.

Collect payments through various modes (cash/card/digital) and ensure proper documentation for discounts, credit patients, and credit billing.

Guide patients on prescribed investigations and provide support in understanding available health packages and recent tests.

Ensure proper, timely and accurate dispatch of reports to patients.

Collaborate with other departments to maintain smooth workflows and seamless patient experience.

Reconcile daily billing transactions at the end of each shift.

Maintain meticulous coordination and handover with the Branch Manager and Incharge.

📌 Receptionist (Bengaluru)
🏢 Vijaya Diagnostic Centre
📍 Bengaluru