Greet visitors warmly, regulate entry and visitor passes, and guide patients to respective clinical departments or doctors.
- Registration &
- Check-In:
Collect and record patient demographic, medical history, and insurance data accurately into Electronic Health Records (EHR) or Hospital Information Systems (HIS).
- Appointment Scheduling: Manage Outpatient Department (OPD) appointments, handle rescheduling or cancellations, and send reminders.
- Communication &
- Inquiries:
Answer incoming phone calls, emails, and direct walk-in queries with courtesy and clarity.
- Billing &
- Insurance Support:
Generate initial invoices, collect basic cash/digital payments, and assist with insurance screening or cashless claim documentation.
- Admissions &
- Discharges Support:
Guide patients through consent and discharge formalities in coordination with nursing and billing teams.
- Grievance &
- Feedback Handling:
Log patient or visitor concerns at the desk and route them to the appropriate authorities.
- Record &
- Privacy Maintenance:
Ensure strict confidentiality of patient medical and financial records in line with healthcare privacy standards.
Pay: ₹15,000.00 - ₹20,000.00 per month
Advantages
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Receptionist/Administration (Salem)
🏢 Sri Surakkshaa Speciality Medical Center
📍 Salem
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