The Reception In-Charge is responsible for managing the day-to-day reception and front-office operations, ensuring qualified customer service, effective communication, proper visitor management, and smooth coordination between departments.

Responsibilities:

- Supervise reception staff and allocate daily duties.

- Prepare staff duty rosters and monitor attendance.

- Train reception staff on customer service, communication, and office procedures.

- Monitor staff performance and ensure discipline and punctuality.

- Ensure proper shift handover and continuity of work

- Coordinate with all departments to ensure smooth daily operations.

- Communicate important updates, instructions, and announcements to the team.

- Handle customer complaints and escalate unresolved issues to management.

- Maintain effective communication between management, staff, and visitors.

Job Type: Permanent

Language

- English (Preferred)

Work Location: In person

📌 Reception Incharge (Malappuram)
🏢 Supriya Speciality Hospital
📍 Malappuram