We are looking for an experienced and result-oriented Head- Quality to lead and manage the Quality Department at our Shirwal manufacturing facility. The candidate will be responsible for establishing, implementing, monitoring, and continuously improving the Quality Management System (QMS) in accordance with ISO and IATF requirements. The role requires solid technical knowledge of machining and stamping processes, along with expertise in customer quality management, audits, process quality, and continuous improvement activities.

The ideal candidate should be capable of independently managing the entire Quality Department and ensuring that all products and manufacturing processes meet customer expectations and applicable quality standards.

Key Responsibilities:

A. Quality Management System (QMS)

- Lead and manage the Quality Department independently.
- Implement, maintain, and improve Quality Management Systems as per ISO 9001 and IATF 16949 requirements.
- Ensure compliance with quality policies, procedures, work instructions, and applicable standards.
- Monitor and improve the effectiveness of the Quality Management System.
- Ensure proper documentation and maintenance of quality records.

B. Manufacturing Process Quality

- Monitor and control quality across machining and stamping manufacturing processes.
- Ensure product quality at incoming, in-process, and final inspection stages.
- Establish process control plans, inspection standards, and quality checkpoints.
- Identify process-related quality issues and implement corrective and preventive actions.
- Ensure proper handling of non-conforming materials and products.

C. Customer Quality Management

- Handle customer quality complaints, concerns, and escalations.




- Coordinate with customers regarding quality issues and corrective actions.
- Prepare and implement 8D reports, root cause analysis, and CAPA.
- Ensure timely closure of customer complaints.
- Monitor customer satisfaction and improve overall product quality.

D. Audits & Compliance

- Plan and conduct internal quality audits and process audits.
- Handle customer audits and certification audits.
- Ensure compliance with ISO 9001, IATF 16949, and applicable customer-specific requirements.
- Coordinate audit preparation, documentation, and closure of audit observations.
- Monitor and ensure timely implementation of corrective actions.

E. Continuous Improvement

- Drive continuous improvement initiatives across manufacturing processes.
- Implement quality improvement tools such as 5 Why Analysis, Fishbone Diagram, FMEA, SPC, MSA, and 7 QC Tools.
- Reduce internal rejection, customer complaints, rework, and process defects.
- Monitor quality performance through KPIs and prepare periodic reports.
- Promote a quality-focused culture across all departments.

F. Team Management & Coordination

- Lead, guide, and develop the Quality Department team.
- Define responsibilities and monitor the performance of quality personnel.
- Conduct regular training and awareness programs for employees.
- Coordinate with Production, Purchase, Maintenance, Stores, and other departments to resolve quality-related issues.




- Ensure effective implementation of quality standards throughout the plant.

Required Qualifications & Experience

- Bachelor's Degree / Diploma in Mechanical Engineering or Production Engineering.
- 812 years of relevant experience in Quality Management within the manufacturing industry.
- Experience in the automotive or auto-component manufacturing industry will be preferred.
- Previous experience handling a Quality Department independently.
- Strong working knowledge of ISO 9001 and IATF 16949 standards.
- Practical experience in machining and stamping processes.
- Experience in handling customer audits, system audits, process audits, and product audits.

Key Skills & Competencies:

The candidate should have good knowledge of:

- ISO 9001 and IATF 16949 Quality Management Systems.
- APQP, PPAP, FMEA, SPC, and MSA.
- 8D Problem Solving and Root Cause Analysis.
- 7 QC Tools and Statistical Quality Control.
- Control Plan and Process Flow Diagram.
- Incoming, In-process, and Final Quality Inspection.
- Customer Complaint Management.
- Internal Audits and Supplier Quality Management.
- Rejection Analysis and Process Improvement.

Role: Head - QA, Industry Type: Industrial Automation, Department: Engineering - Software & QA, Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education UG: B.Tech / B.E. in Production and Industrial Engineering, Manufacturing Engineering Key Skills Skills highlighted with ‘‘ are preferred keyskills ISO DocumentationQuality AuditQMS ImplementationQuality DocumentationQuality System Management Quality AssuranceQMSISO AuditManufacturing Process QualityCustomer QualitySupplier Quality ManagementCustomer AuditsIatf Internal Auditor

📌 Quality Head (Pune)
🏢 KBR Manufaturing
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