– Store Manager

Company: Purplle

Department: Retail Operations

Position: Store Manager (SM)

Job Location: Multiple Locations – Kerala

Job Summary

Purplle is looking for dynamic and result-oriented Store Managers to manage retail store operations, drive sales performance, lead store teams and ensure an excellent customer shopping experience.

Key Responsibilities

1. Store Operations

- Manage daily store operations and ensure smooth functioning.
- Maintain store standards, visual merchandising and product displays.
- Monitor inventory, stock availability and replenishment.
- Ensure compliance with company policies and operational procedures.

2. Sales & Business Development

- Drive store sales and achieve monthly revenue targets.
- Monitor daily sales, conversion rates and average transaction value.
- Implement promotional activities and marketing campaigns.
- Identify opportunities to improve store performance.

3. Team Management

- Lead, motivate and supervise Beauty Advisors and store employees.
- Manage staff attendance, duty rosters and shift schedules.
- Conduct regular team meetings and performance reviews.
- Train employees on product knowledge, customer service and sales techniques.
- Handle employee grievances and coordinate HR-related activities.

4. Customer Experience

- Ensure excellent customer service and customer satisfaction.




- Handle customer complaints and resolve escalations.
- Encourage customer engagement, loyalty and repeat purchases.

5. Reporting & Administration

- Prepare daily, weekly and monthly sales reports.
- Monitor store KPIs and employee productivity.
- Coordinate with the regional and corporate teams.
- Ensure proper cash handling and billing procedures.

Eligibility Criteria
- Qualification: Graduate preferred.
- Experience: 2–5 years in retail store management.
- Experience in cosmetics, beauty, fashion or lifestyle retail is preferred.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Positive knowledge of sales, inventory and store operations.
- Ability to achieve business targets and manage a team.

Key Skills
- Retail Store Operations
- Team Leadership
- Sales & Target Achievement
- Inventory Management
- Visual Merchandising
- Customer Relationship Management
- Staff Scheduling
- MIS & Sales Reporting
- Performance Management

Contact Details Email: [email protected]

Contact: (phone hidden)

Interested candidates can share their updated CV for consideration.

Pay: ₹25,000.00 - ₹55,000.00 per month

Benefits

- Paid time off
- Provident Fund

Work Location: In person

📌 Purplle Hiring Store manager for Malappuram (Manjeri)
🏢 Purplle.com
📍 Manjeri