SPECTRE WATCH

Designation: Project Manager – Client & Vendor Operations (Data Centre)

Department: Operations & Project Management

Employment: Full time

Reporting To: Senior Management

Work Location: Jamnagar, Gujrat

- ROLE OBJECTIVE To represent Spectre Watch in the execution and management of its 30 MW Data Centre assignment, acting as the primary coordination interface between Schneider Electric (Client), Spectre Watch and its designated manpower operations partner.

The individual will be responsible for understanding client requirements, coordinating with the manpower partner, monitoring mobilisation and deployment progress, ensuring adherence to agreed deliverables and maintaining transparency, accountability and operational discipline throughout the engagement.

The position requires an experienced professional capable of independently managing client relationships, vendor coordination, operational monitoring and escalations.

- KEY RESPONSIBILITIES

A. Client Coordination – Schneider Electric

Act as the designated representative of Spectre Watch before Schneider Electric.

Understand the client’s operational expectations, scope of work, SLAs and performance requirements.

Attend client meetings, operational reviews and coordination discussions.

Maintain regular communication with client representatives.

Understand site-specific requirements, reporting protocols and operational challenges.

Ensure client instructions and requirements are communicated accurately to the manpower operations partner.

Monitor client satisfaction and address concerns through timely coordination.

Escalate critical matters to Spectre Watch management.

B. Vendor & Collaborator Management

Act as the primary coordination point between Spectre Watch and the designated manpower operations partner.

Understand the vendor’s recruitment, screening, background verification, mobilisation and deployment plans.

Monitor manpower mobilisation against approved timelines and client requirements.

Review deployment reports, attendance, replacement status and manpower availability.

Coordinate resolution of absenteeism, attrition, shortages and deployment delays.

Monitor the vendor’s adherence to agreed service standards and contractual commitments.

Ensure timely submission of attendance, payroll, compliance and operational reports by the vendor.

Identify gaps in vendor performance and escalate non-compliance.

Maintain professional coordination while protecting Spectre Watch’s commercial and contractual interests.

C. Initial Project Mobilisation & Deployment Monitoring

From the commencement of the assignment:

Participate in initial client discussions and project familiarisation.

Understand the complete scope of manpower requirements.

Coordinate with the vendor regarding recruitment and mobilisation schedules.

Track recruitment progress and selection status.

Monitor documentation, background verification and onboarding progress.





Coordinate site familiarisation and induction requirements.

Ensure deployment readiness as per the client’s approved schedule.

Maintain a mobilisation tracker covering manpower categories, numbers, locations and deployment dates.

Ensure that any changes in client requirements are communicated to the vendor and Spectre Watch management.

D. Day-to-Day Operational Monitoring

Conduct regular site visits and operational reviews.

Monitor the vendor’s performance against agreed deliverables.

Verify whether deployed manpower and services meet client expectations.

Review attendance, deployment strength, replacements and operational continuity.

Coordinate with client representatives and vendor management for daily operational matters.

Monitor complaints, incidents, service gaps and corrective actions.

Ensure timely closure of pending operational issues.

Maintain daily activity reports and weekly performance updates.

E. Commercial & Administrative Coordination

Monitor vendor deliverables against agreed commercial and contractual terms.

Coordinate submission of invoices, attendance records and supporting documents.

Track billing-related discrepancies and operational deductions.

Coordinate with the finance and accounts teams for documentation and reconciliation.

Ensure that additional requirements or scope changes are communicated to management before commitments are made.

Maintain records of client instructions, vendor commitments and important communications.

F. Reporting & Management Accountability

Submit the following reports to Spectre Watch management:

- Daily operational update.
- Manpower mobilisation and deployment status.
- Weekly client and vendor performance report.
- Attendance and manpower shortage report.
- Incident and escalation report.
- Monthly performance and SLA review.
- Pending commercial and administrative issues tracker.
- AUTHORITY & RESPONSIBILITY The individual will have the authority to:

Coordinate directly with the client and manpower operations partner.

Seek operational reports, deployment details and compliance documentation from the vendor.

Raise performance concerns and recommend corrective measures.

Escalate service deficiencies and contractual deviations.

Represent Spectre Watch in routine operational discussions.

Any changes to commercial commitments, contractual scope, pricing, manpower rates or financial approvals will require authorisation from Spectre Watch management.

The individual will not independently undertake recruitment,



payroll processing or direct manpower deployment, as these functions will remain the responsibility of the designated operations partner.

- QUALIFICATION & EXPERIENCE

Graduate in any discipline; management or technical qualifications preferred.

8–12 years of professional experience in facility management, manpower operations, infrastructure management, project coordination or client relationship management.

Prior exposure to large-scale facilities, data centres, industrial establishments or mission-critical infrastructure preferred.

Experience in managing corporate clients and third-party service providers.

Strong understanding of manpower deployment, vendor management, attendance, compliance and SLA monitoring.

Excellent communication, documentation, reporting and stakeholder-management skills.

Ability to independently handle client meetings, operational escalations and vendor performance reviews.

- DUTY HOURS & WORKING SCHEDULE

Regular Duty Hours: 9:00 AM to 6:00 PM.

Working Days: Monday to Saturday.

Weekly Working Hours: 48 hours, excluding the meal break.

Weekly Off: Sunday.

Meal Break: One hour.

Work Location: Primarily at the designated Data Centre project site.

Additional Requirements

Availability for important client meetings and operational reviews.

Flexibility during initial mobilisation and critical deployment periods.

Availability for urgent client/vendor escalations outside normal working hours.

Site visits and coordination meetings as required.

- Additional working hours, where required, to be managed in accordance with applicable law and company policy.

The role is a general-shift managerial position and does not require routine rotational night shifts. The individual is not required to provide 24×7 physical site coverage.
- KEY PERFORMANCE INDICATORS (KPIs)

Performance will be evaluated on:
- Client satisfaction and relationship management.
- Timely completion of manpower mobilisation and deployment milestones.
- Vendor performance and SLA adherence.
- Accuracy and timeliness of operational reporting.
- Resolution of client complaints and operational escalations.
- Monitoring of attendance, shortages and replacement timelines.
- Coordination between client, vendor and Spectre Watch.
- Timely identification and escalation of operational risks.
- Commercial and contractual discipline.
- Overall operational stability and continuity of the assignment.
- EXPECTED OUTCOME The individual must ensure that Spectre Watch maintains effective control, visibility and accountability over its 30 MW Data Centre assignment without directly undertaking the manpower vendor’s execution responsibilities.

He will serve as the central coordination and management representative, ensuring that the client’s expectations are understood, the vendor’s commitments are monitored and Spectre Watch’s professional and commercial interests remain protected.

📌 Project Manager (Jamnagar)
🏢 Spectre Watch
📍 Jamnagar