Program Coordinator – Healthcation Program

Company: AIWO Limited

Location: Chennai, Tamil Nadu

Department: Operations

Employment Type: Full-Time

About AIWO

AIWO Limited is a Chennai-based preventive healthcare and longevity company focused on helping people live longer and healthier lives. We offer personalized wellness programs, health assessments, diagnostic services, and expert-led consultations to support overall well-being.

Job Summary

We are looking for a proactive and well-organized Program Coordinator to manage and coordinate the end-to-end experience of clients enrolled in our Healthcation Program at AIWO Wellness Centre.

The ideal candidate should have excellent communication, coordination, planning, and client management skills, with the ability to work closely with internal teams, healthcare professionals, and external service providers.

Key Responsibilities

- Act as the primary point of contact for clients throughout their Healthcation journey and ensure a smooth and personalized experience.
- Coordinate pre-arrival activities, including online consultations, client onboarding, program briefings, and appointment planning.
- Prepare and manage customized daily itineraries based on individual client requirements.
- Coordinate with doctors, nutritionists, physiotherapists, and internal teams to ensure timely delivery of scheduled services.
- Arrange transportation, coordinate with drivers, and manage travel requirements for client appointments.
- Liaise with external diagnostic centres, laboratories, hospitals, and other service providers for appointments and service coordination.
- Monitor diagnostic reports, maintain client records,



and ensure timely collection and sharing of reports with the concerned teams.
- Coordinate post-program follow-ups, online consultations, review sessions, and meeting schedules.
- Work closely with the finance team to coordinate billing, additional services, and payment-related follow-ups.
- Maintain accurate client documentation, program schedules, reports, and operational records.
- Handle client queries and operational challenges professionally while ensuring timely resolution.

Requirements & Skills
- Bachelor's degree in any discipline.
- 1–4 years of experience in coordination, customer service, hospitality, healthcare operations, or client relationship management.
- Excellent verbal and written communication skills in English.
- Solid organizational, scheduling, and multitasking abilities.
- Good interpersonal skills and a client-focused approach.
- Basic knowledge of MS Office, Excel, email communication, and online meeting platforms.
- Ability to coordinate with multiple teams and external service providers.
- Willingness to take ownership of responsibilities and manage activities independently.

Preferred Experience Experience in healthcare, wellness centres, hospitals, hospitality, premium client services, or travel coordination will be an added advantage.

What We Are Looking For A responsible, approachable, and detail-oriented professional who can ensure a seamless client experience by managing coordination, scheduling, communication, and operational activities throughout the Healthcation program.

Interested candidates can share their resumes at: [email protected]

Pay: From ₹30,000.00 per month

Benefits

- Food provided
- Provident Fund

Language:
- any other languages (Preferred)

Work Location: In person

📌 Program Co-ordinator- Healthcation (Chennai)
🏢 Aiwo
📍 Chennai