- Manage payroll-related employee cases through the client-provided case-management platform in a non-voice workplace; review case details, payroll information and supporting documentation; investigate standard payroll queries relating to pay components, deductions, payroll inputs, payslips and payroll status; provide accurate written responses within agreed service levels; document actions and outcomes; and route policy decisions, approvals, payroll processing activities and complex exceptions to retained or specialist teams.
Educational Requirement
Graduate
Preferred Skills
- HRO
Service Line
- BPO Service Line
📌 Process Specialist (Bengaluru)
🏢 Infosys BPM
📍 Bengaluru
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