Key Responsibilities:

- Facilities Maintenance Analyst India

- Area of Responsibility Facilities Maintenance RETAIL

- Key Activities Deliverables
- Monitor energy consumption and performance

- Manage maintenance ticket workflow
- Track SLAs and maintenance metrics

- Coordinate maintenance execution and vendors

- Maintain BMS systems and conduct audits

- Track inventory and parts usage

- Expected to work in US shifts

- Experience
- 3 6 years in facilities operations

- Should have delivered business value projects facilities space

- Demonstrated experience in owning and running projects independently

- Knowledge of retail fraud prevention loss prevention and detection

- 5 7 years of total work experience
- The experience should include
- o 3 years of experience in preferably Ecommerce or Retail industry

- Skills

- Facilities systems knowledge
- Knowledge of Vendor coordination Reporting analytics





- Solid case management experience and attention to detail

- Expert in Documentation and compliance

- Leverage data to identify opportunity areas

- Ability to effectively communicate the business problem solutions and results through dashboards

- Proficient in Excel PowerPoint
- Advanced skills in Deep dive and Root cause analysis

- Strong communication skills
- Excellent oral and verbal skills in English to contact customers via
- calls SMS chats and emails

- Ability to work with stakeholders and bring a project to completion

- Qualification Bachelor s degree or higher in Engineering Statistics Mathematics Economics Operations Management Computer Science Business Management Commerce

Preferred Skills:

Capital Market->Capital Market Operations

📌 Process Lead (Bengaluru)
🏢 Infosys
📍 Bengaluru