Process Associate (Pune)

Process Associate (Pune)

13 Nov
|
Delight HR
|
Pune

13 Nov

Delight HR

Pune

Job highlights

- Experience in backend operations with expertise in KYC and compliance checks

- Manage client communications, account renewals, document verification, ticket processing, and compliance tasks

Responsible for daily operations, compliance checks, renewals, and support activities to ensure smooth client service and accurate internal reporting.

Key Responsibilities

- Manage mailbox and respond promptly to avoid client escalations.

- Handle account renewals and maintain daily renewal trackers.

- Verify documents for live/trial accounts and conduct KYC checks.

- Process live tickets and share daily ticket status reports.

- Handle PI requests and verify payments daily.

- Perform compliance checks for existing clients.

- Maintain daily task updates and manage pending work.

- Take ownership of tasks and support additional responsibilities.

- Additional responsibilities will be added if required.

📌 Process Associate (Pune)
🏢 Delight HR
📍 Pune

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