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1. BSS Solution / E2E Solution Architect / Designer (CRM, Catalog, OM, Commerce, CPQ & Integration)
Experience: 12–18 years in Telecom IT/BSS Architecture.
- Strong Telecom BSS solution architecture expertise across CRM, Product Catalog, Order Management, Commerce, CPQ and Integration platforms.
- Experience in technical designing of end-to-end business and system architecture, including customer journeys and cross-system process flows.
- Expertise in API-led architecture, Microservices, REST/SOA integrations and enterprise integration patterns.
- Hands-on experience preparing Solution Architecture Documents, HLDs, Detailed Designs and implementation roadmaps, and technical user stories.
- Strong understanding of Telecom products (Mobile, Fixed, Fiber, Wholesale) and TM Forum frameworks (eTOM, SID, TAM).
- Ability to lead customer discussions, solution governance, effort estimation, risk management and architecture sign-off activities.
2. Business Analyst - Telecom BSS (CRM/Channels/OM/CPQ) Experience: 8–14 years in Telecom BSS Business Analysis and Consulting.
- Robust understanding of end-to-end telecom customer journeys covering Channels, CRM, Commerce, CPQ, Catalog, Order Management and downstream systems.
- Experience in requirement elicitation workshops, stakeholder interviews and business process mapping.
- Capable of creating BRD, FRD/FSD, user stories, process flows and business rules documentation.
- Experience translating business requirements into functional specifications and solution requirements across BSS domains.
- Strong customer-facing consulting skills with the ability to align requirements to product capabilities and identify gaps/customizations.
- Ability to coordinate between business users, architects, product teams and delivery teams to drive requirement sign-off and implementation readiness.
3. Telecom BSS Integration Architect / Designer Experience: 12–15 years in Telecom IT with a strong integration architecture background.
- Expertise in designing and implementing complex integrations across Telecom BSS systems and external enterprise platforms.
- Hands-on experience in API development, middleware platforms, API gateways, ESB solutions and integration customizations.
- Strong understanding of data models, transformation, orchestration, event-driven architecture and system interoperability.
- Experience defining integration architecture, data flows, security standards, scalability and performance considerations.
- Ability to review solution designs, guide development teams and troubleshoot complex production integration issues.
- Experience in Telecom BSS ecosystems involving CRM, Catalog, OM, Billing, Inventory and Digital Channels, with ownership of technical integration delivery.
Application Question(s):
- Which role suits you best?
1. BSS Solution / E2E Solution Architect (CRM, Catalog, OM, Commerce, CPQ & Integration)
2. Business Analyst - Telecom BSS (CRM/Channels/OM/CPQ)
3. Telecom BSS Integration Architect
- Which location would you prefer to work from onsite?
Pune, Gurgaon, Bengaluru, Chennai
- Which domain have you worked in most: BSS, OSS or both?
Work Location: In person
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