Responsible for ensuring a smooth and positive patient experience by assisting patients, handling enquiries, coordinating appointments, addressing concerns, and maintaining effective communication between patients and the medical team.
Key Responsibilities
- Welcome and assist patients and visitors.
- Handle patient enquiries and appointment coordination.
- Explain available services and treatment procedures.
- Coordinate with doctors, nurses, and other departments.
- Address patient concerns and feedback.
- Follow up with patients after consultations.
- Maintain patient records and ensure customer satisfaction.
Experience: Minimum 3 years in Hospital / Healthcare Customer Relations
Work Location: In person
📌 Patient Relation Officer (Coimbatore)
🏢 AVYANA HEALTH
📍 Coimbatore
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