- Experience in parent relationship management and query resolution
- Handle parent queries and complaints, maintain communication between parents and school, coordinate with teams for issue resolution, and support school events
Role & responsibilities
- Handle parent queries, concerns, and complaints professionally.
- Maintain effective communication between parents, teachers, and school management.
- Ensure timely resolution of parent grievances.
- Maintain records of parent interactions, feedback, and complaints.
- Coordinate with academic and administrative teams to resolve issues.
- Support parent meetings, school events, and other communication activities.
- Build and maintain positive relationships with parents.