Job Summary

Hitachi Energy is currently looking for a Project Specialist for PGTR I & C Factory to join their team in Mysuru, India. This team seeks a skilled and motivated individual.

Responsibilities

- Own end-to-end execution of projects for assigned region from order booking to dispatch, ensuring adherence to timelines, quality, and customer commitments.

- Drive key order handling activities including Sales Order Booking, BOM creation, drawing release, and delivery confirmation.

- Collaborate with Production and SCM to verify material readiness, production scheduling, and dispatch planning.

- Act as primary interface with customers for delivery updates, order clarifications, and after-sales issue resolution.

- Ensure effective documentation management including dispatch and payment documents.

- Resolve post-delivery concerns such as shortages, wrong supplies, and claims, ensuring customer satisfaction.

- Lead and manage a team of Project/Order Handling professionals, ensuring clarity of roles, workload balance, and performance outcomes.

- Drive goal setting, performance management, and periodic reviews, aligned with business and customer KPIs.

- Build team capability through coaching, mentoring, and structured development plans (functional behavioral).

- Foster a high-performance, customer-centric culture, ensuring accountability and collaboration across functions.

- Ensure team adherence to standard processes, SAP discipline, and compliance requirements.

- Drive continuous improvement initiatives in order handling efficiency, cycle time reduction,



and customer experience.

- Live and promote Hitachi Energy values of safety and integrity, ensuring responsible actions and a secure working environment.

- Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

- A bachelor's degree in electrical/mechanical engineering or Diploma.

- Around 3 to 5 years relevant experience in project management / Order management in Supply chain & Logistics will be the added advantage.

- Excellent communications / analytical and problem-solving skill with ability to manage multiple tasks.

- Excellent analytical skills and understanding of data analysis/statistical methods

- Good knowledge of MS Office and databases. SAP PP module experience is must.

- Excellent communication skills.

- Great attention to details and results driven approach.

- Excellent organizational and leadership abilities

- Proficiency Kannada is must, English communication preferred.

Role: Team Leader,

Industry Type: Power,

Department: Customer Success, Service & Operations,

Employment Type: Full Time, Permanent

Role Category: Operations

Education

UG: Any Graduate

PG: Any Postgraduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills analytical skills bombom creationbusiness requirementscommunication skillscompliancecustomer experiencecustomer satisfactiondata analysisdispatchdispatch planningenglish communicationinfrastructure projectslogistics

📌 Order Fulfilment Lead - Insulation & Components (Mysuru)
🏢 Hitachi Energy
📍 Mysuru