Order Dispatch and Customer Care Executive (Kasna)

Order Dispatch and Customer Care Executive (Kasna)

13 Nov
|
Studio Covers
|
Kasna

13 Nov

Studio Covers

Kasna

Studio Covers is a Greater Noids-based home decor brand that sells direct to customers through our own Shopify website and some marketplaces.

You will:

- Process and dispatch Shopify orders daily.

- Book couriers (Delhivery, Bluedart) and generate shipping labels.

- Confirm COD orders and addresses to reduce RTOs.

- Fulfill and manage orders on marketplaces such as Myntra.

- Act as the POC for retail stores we sell through.

- Handle returns, exchanges and RTOs.

- Track shipments and follow up on delays.

- Reply to customers on WhatsApp, email and calls.

You have:

- 1–3 years in order dispatch, courier booking or customer support, ideally at a D2C brand.

- Working knowledge of Shopify, courier panels and Google Sheets.

- Good attention to detail, and transparent Hindi and English.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 Order Dispatch and Customer Care Executive (Kasna)
🏢 Studio Covers
📍 Kasna

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